Front-End Shift Leader: Cashier & Service Excellence

Plum Market; West Bloomfield Charter Township (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Team member discounts

Flexible scheduling

Comprehensive training

Job summary

Plum Market in West Bloomfield, MI is seeking a Lead Cashier to manage front-end operations during assigned shifts, supervise cashiers and baggers, and ensure efficient customer flow at checkout lanes.

The role emphasizes strong team leadership, clear communication, and a customer-focused approach to maintain fast, friendly service in a busy retail environment. Flexible scheduling and progression opportunities are available.

Qualifications

• Customer-focused demeanor and strong interpersonal skills.
• Experience leading a small service team preferred.
• Excellent communication and organization are essential.
• Ability to multitask effectively in a fast-paced retail environment.

Responsibilities

• Manage all front-end operations during assigned shifts.
• Delegate tasks to cashiers, assistants, and baggers to ensure productivity and service goals.
• Monitor checkout lanes for proper staffing and minimal wait times.
• Assist with complex transactions and customer concerns as needed.
• Ensure cash handling and register procedures are followed accurately.
• Maintain a clean, organized front-end area and ready-to-serve environment.
• Communicate shift performance and staffing needs to management.
• Assist with training by modeling best practices and standards.

Skills

Customer focus

Team leadership

Communication

Multitasking

Attention to detail

Job description

Plum Market in West Bloomfield, MI is seeking a Lead Cashier to manage front-end operations during assigned shifts, supervise cashiers and baggers, and ensure efficient customer flow at checkout lanes.

The role emphasizes strong team leadership, clear communication, and a customer-focused approach to maintain fast, friendly service in a busy retail environment. Flexible scheduling and progression opportunities are available.