Front End Service Leader

Food Lion; Mount Olive (NC); On-site; USD 18,000 - 22,000; Full time

Job summary

Food Lion in Mount Olive, NC, is seeking a Front End Associate to deliver fast, friendly service at the checkout and front end area. You will greet customers, assist with purchases, and ensure accurate cash handling and store procedures are followed.

Responsibilities include maintaining a neat work station, staying informed on front end services, and supporting managers to meet service standards while wearing the standard uniform and name badge.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use their name when possible.
• Avoid personal conversations with other associates when customers are present.
• Ensure store office functions are completed accurately and on time using accounting packets.
• Maintain knowledge of office procedures including cash reports, register checks, deposits, Western Union, money orders and Coinstar.
• Ensure work station and front end area presentation is neat and clean.
• Maintain knowledge of all register functions and Front End services.
• Report register malfunctions and coordinate service calls if needed.
• Ensure MVP savings center KIOSK is functioning and stocked.
• Perform sales associate tasks when scheduled or needed.
• Serve as customer lead to maintain service standards.
• Maintain alertness and call for assistance to serve customers.
• Be courteous and helpful to other associates.
• Wear Food Lion uniform with name badge and maintain neat appearance.
• Adhere to all guidelines and safety procedures.
• Observe and correct unsafe conditions and notify QA of issues.
• Complete CBT and training aids.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service skills

Multitasking

Cash handling

Age requirement aware

Education

High school graduate or equivalent

Job description

Food Lion in Mount Olive, NC, is seeking a Front End Associate to deliver fast, friendly service at the checkout and front end area. You will greet customers, assist with purchases, and ensure accurate cash handling and store procedures are followed.

Responsibilities include maintaining a neat work station, staying informed on front end services, and supporting managers to meet service standards while wearing the standard uniform and name badge.