Front End Lead: Customer Service & Cashier

Food Lion; Mount Holly (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Mount Holly, NC, is seeking a Front End/Customer Service associate to deliver fast, friendly service and manage checkout transactions. You will greet customers, assist with bagging, and support front-end operations to maintain store standards.

You will handle cash, rewards, and basic store tasks, with opportunities to assist with Food Lion To-Go orders and ensure high-quality customer experiences. This role emphasizes teamwork and accurate cash management.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, easy, friendly service to customers and engage with them to create a positive shopping experience.
• Greet customers by name when possible and assist with checkout and questions.
• Unload groceries from cart to belt and group items for efficient bagging.
• Scan items, process payments, and handle transactions per standard procedures.
• Follow cash handling, refunds and discount procedures, and maintain accuracy of cash at end of shift.
• Assist with Food Lion To-Go orders when applicable and support front-end operations.

Skills

Customer service

Communication

Cash handling

Multi-tasking

Education

High school diploma or equivalent

Tools

Cash register

POS system

Computer literacy

Job description

Food Lion in Mount Holly, NC, is seeking a Front End/Customer Service associate to deliver fast, friendly service and manage checkout transactions. You will greet customers, assist with bagging, and support front-end operations to maintain store standards.

You will handle cash, rewards, and basic store tasks, with opportunities to assist with Food Lion To-Go orders and ensure high-quality customer experiences. This role emphasizes teamwork and accurate cash management.