Front End Customer Service Leader

Food Lion; Rocky Mount (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Rocky Mount, NC is seeking a Front End Associate to provide fast, friendly service and support to customers at the store's front end. You will handle cashier duties, greet customers, and maintain a clean, orderly front end area in accordance with company standards.

The role emphasizes accurate cash handling, adherence to the front end standards manual, and a professional appearance while delivering a positive shopping experience to every customer.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and cashier/front end procedures.
• Must meet minimum age requirements and pass background checks where required.

Responsibilities

• Provide fast, friendly service to customers.
• Greet customers by name when possible and maintain professional appearance.
• Support Front End operations including cash handling and deposits.
• Maintain neat, clean front end area and ensure proper dress code.
• Assist with surge plan and cover cashier shifts as needed.
• Follow company policies and safety guidelines.

Skills

Customer service

Cashier operations

Multi-tasking

Effective communication

Education

High school diploma or equivalent

Tools

Cash register system

Front End accounting software

Job description

Food Lion in Rocky Mount, NC is seeking a Front End Associate to provide fast, friendly service and support to customers at the store's front end. You will handle cashier duties, greet customers, and maintain a clean, orderly front end area in accordance with company standards.

The role emphasizes accurate cash handling, adherence to the front end standards manual, and a professional appearance while delivering a positive shopping experience to every customer.