Front-End Service Coordinator & Team Trainer

Meijer Inc.; Ann Arbor (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. on Saline Road in Ann Arbor is seeking a Service Coordinator to ensure a high-quality customer shopping experience by leading front-end operations.

You will coordinate checkout flow, assign tasks to cashiers and service desk, and coach team members to meet productivity and service goals. The role emphasizes effective communication, multitasking, and hands-on training, with responsibilities including shift hand-offs, shrink management, and participating in market programs and pilots.

Qualifications

• Completion of the Service Coordinator training curriculum.
• Ability to operate cash register system and financial services equipment.
• Good communication, customer focus, organization and attention to detail.

Responsibilities

• Coordinate checkout flow, front-end standards, and staffing for cashiers and service desk.
• Coach teammates, monitor performance, and escalate issues to leadership.
• Lead department hand-offs and participate in community and training programs.

Skills

Communication skills

Customer service

Multi-tasking

Team leadership

Lifting/physical work

Tools

Cash register system

Job description

Meijer Inc. on Saline Road in Ann Arbor is seeking a Service Coordinator to ensure a high-quality customer shopping experience by leading front-end operations.

You will coordinate checkout flow, assign tasks to cashiers and service desk, and coach team members to meet productivity and service goals. The role emphasizes effective communication, multitasking, and hands-on training, with responsibilities including shift hand-offs, shrink management, and participating in market programs and pilots.