Front-End Operations & Training Coordinator

Meijer Inc.; Rochester Hills (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Rochester Hills, MI is seeking a Service Coordinator to lead and support front-end operations, ensuring a high-quality customer shopping experience.

The role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations. The position emphasizes coaching, training, and acting as a subject matter expert for market programs and pilots.

Qualifications

• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency.
• Has organizational and multi-tasking abilities.
• This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing.

Responsibilities

• Communicate effectively with peer leadership for smooth handoff between shifts.
• Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present.
• Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility.
• Proactively escalate concerns to leadership as they arise.
• Champion participation in community programs.
• Lead by example with behaviors and team member resource group (TMRG) engagement.
• Serve as a certified trainer for team members in their span of care.
• Perform on-the-job/hands-on team member training and mentoring.
• Serve as subject matter expert for market programs, company pilots, and development/training programs.
• Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion.

Skills

Communication

Customer service

Organizational skills

Multi-tasking

Tools

Cash register system

Job description

Meijer Inc. in Rochester Hills, MI is seeking a Service Coordinator to lead and support front-end operations, ensuring a high-quality customer shopping experience.

The role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations. The position emphasizes coaching, training, and acting as a subject matter expert for market programs and pilots.