Front-End Operations Leader & Trainer

Meijer; Madison Heights (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a Service Coordinator to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations.

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational

Qualifications

• Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team)
• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency

Responsibilities

• Coordinate checkout flow and front-end operations to meet productivity and service expectations
• Lead and train team members; assign tasks and monitor completion
• Coach team members to improve customer satisfaction and front-end performance
• Manage shrink and financial outcomes within areas of responsibility and elevate concerns to leadership
• Partner with team leader to ensure smooth shift handoffs and coverage
• Support community programs and engagement activities as part of team development

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Leadership potential

Education

Service Coordinator training curriculum

Tools

Cash register system

Job description

Meijer is seeking a Service Coordinator to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations.

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational