Front-End Service Coordinator — Flexible Scheduling

Meijer; Town of Howard (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team discount

Advancement programs

Job summary

Meijer in Wisconsin is seeking a Service Coordinator to lead front-end operations and enhance the customer shopping experience. You will coordinate checkout flow, ensure front-end standards, and assign work to cashiers, service desk, and courtesy teams to meet productivity and service goals.

The role emphasizes coaching, labor utilization, and resolving customer issues to drive satisfaction and operational efficiency.

Qualifications

• Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team).
• Ability to operate cash register system and all financial services equipment.
• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency.
• Has organizational and multi-tasking abilities.

Responsibilities

• Communicate effectively with peer leadership for smooth handoff between shifts.
• Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present.
• Coordinate and drive actions and activities involving shrink and financial outcomes; elevate concerns to leadership.
• Lead by example with community programs and team member engagement.
• Serve as a certified trainer for team members in their span of care.
• On-the-job training and mentoring of team members.
• Serve as SME for market programs, pilots, and training programs.
• Assign tasks to team members and follow up on completion.

Skills

Customer service

Communication

Team coordination

Training others

Job description

Meijer in Wisconsin is seeking a Service Coordinator to lead front-end operations and enhance the customer shopping experience. You will coordinate checkout flow, ensure front-end standards, and assign work to cashiers, service desk, and courtesy teams to meet productivity and service goals.

The role emphasizes coaching, labor utilization, and resolving customer issues to drive satisfaction and operational efficiency.