Front-End Operations Coordinator | Flexible Scheduling

Meijer Inc.; Greenfield (WI); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a Service Coordinator to lead and support front-end operations, ensuring a high-quality shopping experience for customers. You will coordinate checkout flow, lead cashiers and service desk teams, and coach staff to meet productivity and service goals.

The role emphasizes active coaching, labor utilization, and accountability for front-end performance, with scheduling flexibility and opportunities for development within a family‑oriented retailer.

Qualifications

• Successful completion of the Service Coordinator training curriculum (including curriculums for Cashier, Service Desk, and Courtesy Team)
• Ability to operate cash register system and all financial services equipment
• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency
• Has organizational and multi‑tasking abilities
• This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing

Responsibilities

• Communicate effectively with peer leadership for smooth handoff between shifts
• Perform survival walk of the department and shift-to-shift hand‑off when the team leader or area leader is not present
• Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility
• Proactively escalating concerns to leadership as they arise
• Champion participation in community programs
• Lead by example with behaviors and team member resource group (TMRG) engagement
• Serve as a certified trainer for team members in their span of care
• Perform on‑the‑job/hands‑on team member training and mentoring
• Serve as subject matter expert for market programs, company pilots, and development/training programs
• Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion

Skills

Customer service

Cash register

Communication

Tools

POS system

Job description

Meijer Inc. is seeking a Service Coordinator to lead and support front-end operations, ensuring a high-quality shopping experience for customers. You will coordinate checkout flow, lead cashiers and service desk teams, and coach staff to meet productivity and service goals.

The role emphasizes active coaching, labor utilization, and accountability for front-end performance, with scheduling flexibility and opportunities for development within a family‑oriented retailer.