Front End & Scanning Lead — 5S + Customer Service

Northeast Grocery, Inc.; Worcester (MA); On-site; USD 25,000 - 35,000; Full time

Job summary

Northeast Grocery, Inc. in Worcester, MA is seeking a Front End Scan Associate to help maintain the scanning file and ensure Front End accuracy for customers. The role involves upholding 5S standards and providing fast, friendly service while acting as a liaison with the Scanning Department.

The candidate will assist with store systems like Gateway and scales, support price changes, and respond to scanning discrepancies as directed by management.

Qualifications

• Strong communication skills.
• Basic literacy and computer skills.
• High school diploma or equivalent preferred.
• 1+ years related experience preferred.

Responsibilities

• Maintain scanning accuracy and price integrity across departments.
• Keep workstation neat and 5S compliant at all times.
• Know store systems including Gateway, scales, and scanning.
• Assist customers by answering questions and guiding them.
• Verify weekly price changes and ensure shelf tag visibility.

Skills

Strong communication

Basic literacy

Basic computer skills

Satisfactory performance reviews

Education

High School diploma or equivalent

1+ years related experience preferred

Tools

Gateway

Scales

Dolphin

Computer Applications

Job description

Northeast Grocery, Inc. in Worcester, MA is seeking a Front End Scan Associate to help maintain the scanning file and ensure Front End accuracy for customers. The role involves upholding 5S standards and providing fast, friendly service while acting as a liaison with the Scanning Department.

The candidate will assist with store systems like Gateway and scales, support price changes, and respond to scanning discrepancies as directed by management.