Front End Retail Supervisor — Flexible Hours & Growth

Burlington Stores, Inc.; Natick (MA); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Natick, MA is hiring a Full-Time Customer Service Supervisor to join the store leadership team.

You’ll supervise front-end operations, coach direct reports, coordinate with management on merchandising and customer service, promote safety, and help build a collaborative, results-driven store culture. The role requires at least 1 year of supervisory experience in off-price or big-box retail, strong interpersonal skills, and the ability to work nights, weekends and

Qualifications

• At least 1 year of supervisory experience in a off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more; stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional service.
• Reinforce Asset Protection strategies to eliminate shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitors schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Schedule flexibility

Full-time availability

Job description

Burlington Stores, Inc. in Natick, MA is hiring a Full-Time Customer Service Supervisor to join the store leadership team.

You’ll supervise front-end operations, coach direct reports, coordinate with management on merchandising and customer service, promote safety, and help build a collaborative, results-driven store culture. The role requires at least 1 year of supervisory experience in off-price or big-box retail, strong interpersonal skills, and the ability to work nights, weekends and