Front-End Retail Manager: Lead Team & Pharmacy Collaboration

Hometown

DeForest (WI)

On-site

USD 42,000 - 62,000

Full time

2 days ago
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Job summary

Hometown Pharmacy in Wisconsin seeks a Front-End Retail Manager to lead the front-end team and partner with pharmacy leadership to enhance the customer and patient experience. You will drive daily operations, merchandising, and staff development in a collaborative environment.

The role emphasizes coaching, scheduling, cash handling, and maintaining store standards while promoting community involvement and profitability.

Qualifications

  • 2-3 years of retail management, supervisory or similar leadership experience.
  • Degree or education in business/retail management is a plus but not required.
  • Strong leadership with coaching and development abilities.
  • Excellent communication and problem-solving skills.
  • Organizational and time-management strengths.

Responsibilities

  • Hire, train, coach, and develop front-end team members with a strong focus on customer service and teamwork.
  • Collaborate with pharmacists and pharmacy staff to support daily store operations and patient experience.
  • Foster positive relationships between front-end and pharmacy teams.
  • Conduct performance evaluations and provide ongoing feedback and recognition.
  • Manage front-end inventory, ordering, stocking, and product availability.
  • Oversee OTC, gift, seasonal, and retail merchandise.
  • Maintain an attractive, organized store environment per company standards.
  • Create engaging displays and improve product presentation and sales.

Skills

Retail management
Leadership
Customer service
Communication
Team coaching

Education

Bachelor's degree
Related field

Tools

Microsoft Word
Excel
POS systems

Job description

Hometown Pharmacy in Wisconsin seeks a Front-End Retail Manager to lead the front-end team and partner with pharmacy leadership to enhance the customer and patient experience. You will drive daily operations, merchandising, and staff development in a collaborative environment.

The role emphasizes coaching, scheduling, cash handling, and maintaining store standards while promoting community involvement and profitability.

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