Front End Operations Supervisor - Customer Service

Hannaford Supermarkets; Rockland (ME); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Maine is seeking a Front End Associate to support daily operations, assist customers, and ensure accurate transactions. You will train associates, supervise front end tasks, and help maintain safety, sanitation, and policy compliance in a busy retail environment.

The role emphasizes strong communication, teamwork, and the ability to manage service desk activities, while performing cashier or bagger duties as needed to support peak periods.

Qualifications

• High school diploma or equivalent required.
• Strong understanding of store operations and merchandising.
• Excellent communication and customer service skills.
• Ability to lead and manage a team.
• Willingness to learn multiple tasks and adapt to busy shifts.

Responsibilities

• Train department associates with certified trainers.
• Maintain clear communication across the store and front end.
• Ensure sanitation, safety, and food safety standards.
• Oversee front end cash handling and transactions.
• Assist in scheduling and labor reporting.
• Perform cashier and bagger duties as needed.

Skills

Customer service

Team leadership

Communication

Store operations

Problem solving

Cash handling

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets in Maine is seeking a Front End Associate to support daily operations, assist customers, and ensure accurate transactions. You will train associates, supervise front end tasks, and help maintain safety, sanitation, and policy compliance in a busy retail environment.

The role emphasizes strong communication, teamwork, and the ability to manage service desk activities, while performing cashier or bagger duties as needed to support peak periods.