Front End Operations Leader – Growth & Service

Giant Eagle, Inc.; Indiana (PA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement savings plan

Bonus potential

Paid time off

Job summary

Giant Eagle, Inc. seeks a Front End Team Leader to oversee Front End, Cash Office, and Service Desk operations. You’ll direct staff, manage inventories, and ensure service levels while promoting a culture of inclusion and professional growth. You will coach Team Members and maintain strong customer focus.

The role emphasizes leadership, budget management, and compliance with food safety and other regulations. Competitive pay and benefits are available to eligible employees.

Qualifications

• Experience required: Retail work or Store Leader recommendation.
• Education: High school diploma or equivalent; Certification: Food Safety.

Responsibilities

• Interview, select and train Team Members.
• Direct the work of Team Members.
• Appraise Team Members’ productivity and efficiency for promotions.
• Handle Team Member issues including complaints.
• Discipline Team Members.
• Plan and distribute work among Team Members.
• Ensure safety and security of Team Members and the store.
• Manage the budget for the department or location.
• Manage inventory for the department or location.
• Monitor or implement compliance measures.
• Oversee operation of the Front End and ensure service levels at registers, SCOs, and service desk.
• Direct customer flow to meet service requirements.
• Audit cash controls and prevent losses.
• Maintain accurate department records and follow government regulations (alcohol, tobacco, WIC).

Skills

Retail leadership

Team supervision

Budget management

Inventory control

Cash handling

Customer service

Education

High school diploma or equivalent

Food Safety certification

Job description

Giant Eagle, Inc. seeks a Front End Team Leader to oversee Front End, Cash Office, and Service Desk operations. You’ll direct staff, manage inventories, and ensure service levels while promoting a culture of inclusion and professional growth. You will coach Team Members and maintain strong customer focus.

The role emphasizes leadership, budget management, and compliance with food safety and other regulations. Competitive pay and benefits are available to eligible employees.