Front-End Experience Coordinator

Meijer Inc.; Wyoming (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Job summary

Meijer Inc. is seeking a Service Coordinator to lead and support front-end operations, ensuring a high-quality customer shopping experience. You will coordinate checkout flow, supervise cashiers and service desks, and drive performance with coaching and task assignments.

You will train team members, manage shift handoffs, and escalate concerns to leadership while promoting community programs and company pilots. This role emphasizes customer service, efficiency, and accountability.

Qualifications

• Completion of the Service Coordinator training curriculum.
• Proficiency with cash register systems and financial services equipment.
• Strong communication and customer-service orientation.
• Organized with strong multi-tasking abilities.

Responsibilities

• Coordinate front-end operations to ensure smooth checkout flow.
• Coach and train team members on the job.
• Lead shift handoffs and monitor shrink and financial outcomes.
• Assign tasks and ensure task completion.
• Engage in community program activities.
• Support customer issue resolution.

Skills

Communication

Customer service

Organizational skills

Multi-tasking

Attention to detail

Sense of urgency

Cash handling

Tools

Cash register system

Financial services equipment

Job description

Meijer Inc. is seeking a Service Coordinator to lead and support front-end operations, ensuring a high-quality customer shopping experience. You will coordinate checkout flow, supervise cashiers and service desks, and drive performance with coaching and task assignments.

You will train team members, manage shift handoffs, and escalate concerns to leadership while promoting community programs and company pilots. This role emphasizes customer service, efficiency, and accountability.