Front-End Operations Lead & Service Coach

Meijer Inc.; South Haven (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Career development programs

Job summary

Meijer Inc. in South Haven, MI is seeking a Service Coordinator to lead and support front-end operations, coordinating checkout flow and ensuring a high-quality shopping experience. You will assign tasks, monitor performance, and coach team members to deliver exceptional service.

The role emphasizes active communication with leadership, hands-on training, and participation in community and development programs as part of a family-oriented retail environment.

Qualifications

• Excellent communication with customers and peers.
• Strong organizational and multitasking abilities.
• Ability to coach and train team members.
• Proactive problem solving and urgency in service tasks.

Responsibilities

• Lead and support front-end operations to ensure a high-quality customer experience.
• Coordinate checkout flow and maintain front-end cleanliness and standards.
• Assign tasks to cashiers, service desk, and courtesy team members; monitor productivity.
• Coach and train team members; serve as SME for market programs and training.

Skills

Communication

Customer focus

Organizational skills

Attention to detail

Sense of urgency

Tools

Cash register system

Job description

Meijer Inc. in South Haven, MI is seeking a Service Coordinator to lead and support front-end operations, coordinating checkout flow and ensuring a high-quality shopping experience. You will assign tasks, monitor performance, and coach team members to deliver exceptional service.

The role emphasizes active communication with leadership, hands-on training, and participation in community and development programs as part of a family-oriented retail environment.