Front-End Operations Lead: Customer Experience

The Kroger Co.; Sellersburg (IN); In loco; USD 36.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Training programs

Descrizione del lavoro

The Kroger Co. in Indiana is seeking a Front-End Department Associate to support store management in delivering exceptional customer service and accurate front-end operations. You will assist with scheduling, cash control, and budget-related tasks while upholding safety standards and food handling guidelines.

This role emphasizes teamwork, effective communication, and a friendly, helpful demeanor to ensure a welcoming shopping experience for every customer.

Competenze

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail or Customer Service experience.

Mansioni

• Promote trust and respect among associates.
• Create an environment that welcomes customers and answers product questions.
• Monitor and control supply expenses for the department.
• Assist with managing cash control, sales, and records for the store.
• Schedule Front-end associates to provide adequate department coverage.
• Assist in budgets, scheduling of labor, and profit/loss reviews.

Conoscenze

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Retail or Customer Service experience

Formazione

High school diploma or equivalent

Descrizione del lavoro

The Kroger Co. in Indiana is seeking a Front-End Department Associate to support store management in delivering exceptional customer service and accurate front-end operations. You will assist with scheduling, cash control, and budget-related tasks while upholding safety standards and food handling guidelines.

This role emphasizes teamwork, effective communication, and a friendly, helpful demeanor to ensure a welcoming shopping experience for every customer.