Front-End Operations Lead

Mt. Washington Pediatric Hospital; Waimanalo (HI); On-site; USD 42,000 - 51,000; Full time

Job summary

Mt. Washington Pediatric Hospital in Hawaii oversees the Front End operations, ensuring efficient customer service and supervising Front-End associates. The Front End Manager leads the department, directs staff, and ensures policy compliance in a fast-paced retail-like environment.

Key duties include scheduling, training, invoicing, inventory, and reporting while maintaining register integrity and loss prevention. Strong customer service and leadership are essential.

Qualifications

• High school diploma or GED.
• Must be at least 21 years old.
• Possesses a food handling license.
• Possesses First Aid / CPR / AED Certification.

Responsibilities

• Promotes and maintains proper and efficient service of customers.
• Supervises and recommends disciplinary action for associates in department.
• Manages work schedules, assigns tasks, trains staff, enforces policies and SOPs, and communicates with associates.

Skills

Customer service

Cash handling

Produce codes knowledge

Basic computer skills

Education

High school diploma

21+ years of age

Food handling license

First Aid/ CPR/ AED Certification

Job description

Mt. Washington Pediatric Hospital in Hawaii oversees the Front End operations, ensuring efficient customer service and supervising Front-End associates. The Front End Manager leads the department, directs staff, and ensures policy compliance in a fast-paced retail-like environment.

Key duties include scheduling, training, invoicing, inventory, and reporting while maintaining register integrity and loss prevention. Strong customer service and leadership are essential.