Front End Manager: Customer Service & Operations

Food Lion; Providence Forge (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in retail operations is seeking a dedicated Front End Manager to oversee store operations and ensure exceptional customer service. This role involves managing team performance, hiring and training staff, and maintaining operational standards to meet financial goals. The ideal candidate will demonstrate strong leadership and communication skills, fostering a positive shopping experience while adhering to safety and compliance regulations. Join a dynamic team where your contributions will directly impact customer satisfaction and store success in a supportive work environment.

Qualifications

• Ability to lead and manage a team effectively.
• Strong understanding of store operations and merchandising techniques.

Responsibilities

• Manage Front End operations including Service Center and Self-Checkout.
• Hire, train, and develop associates to meet department needs.
• Ensure compliance with local, state, and federal regulations.

Skills

Leadership

Customer Service

Problem Solving

Communication

Organizational Skills

Education

High School Graduate or Equivalent

Tools

Computer Systems

Hand Held Computers

Food Safety Certification

Job description

An established industry player in retail operations is seeking a dedicated Front End Manager to oversee store operations and ensure exceptional customer service. This role involves managing team performance, hiring and training staff, and maintaining operational standards to meet financial goals. The ideal candidate will demonstrate strong leadership and communication skills, fostering a positive shopping experience while adhering to safety and compliance regulations. Join a dynamic team where your contributions will directly impact customer satisfaction and store success in a supportive work environment.