Front-End Operations Lead

Kroger Co.; Novi (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking a Front-end Associate to deliver outstanding customer experience and maintain a clean, safe shopping environment in Novi, MI. You will support the department manager in reaching sales and profit goals and help supervise front-end activities to ensure smooth daily operations.

The role emphasizes teamwork, adherence to safety standards, and accurate cash handling while staying informed about promotions and store guidelines.

Qualifications

• Effective communication skills are required to assist customers and collaborate with team members.
• Retail or customer service experience helps in handling daily store operations and customer interactions.
• Ability to handle stressful situations and maintain composure during peak hours.
• Knowledge of basic math is necessary for everyday register and cash handling tasks.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products.
• Gain knowledge of products and respond to customer inquiries with recommendations.
• Assist in monitoring department expenses and budget considerations.
• Assist with cash control, sales records, and store cash handling.

Skills

Effective communication

Customer service

Stress management

Basic math

Education

High school diploma or equivalent

Job description

Kroger Co. is seeking a Front-end Associate to deliver outstanding customer experience and maintain a clean, safe shopping environment in Novi, MI. You will support the department manager in reaching sales and profit goals and help supervise front-end activities to ensure smooth daily operations.

The role emphasizes teamwork, adherence to safety standards, and accurate cash handling while staying informed about promotions and store guidelines.