Front-End & Merchandising Customer Service Associate

dollartree; Brooklyn Park (MN); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Brooklyn Park, MN is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained for cash register duties and front-end tasks as needed, while maintaining a clean, welcoming environment.

The role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs. Some prior retail experience is preferred, with a focus on safety and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting with or without accommodation.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Assist with daily store operations, from merchandising to customer support.
• Cross-train to support cash register and front-end duties as needed.
• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed and maintain store cleanliness.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Manage sales transactions at the cash register and protect cash/assets.

Skills

Customer service

Communication

Organizational skills

Problem solving

Integrity

Basic math

Physical strength

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree in Brooklyn Park, MN is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained for cash register duties and front-end tasks as needed, while maintaining a clean, welcoming environment.

The role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs. Some prior retail experience is preferred, with a focus on safety and teamwork.