Front-End Manager: Lead Customer Service & Team Growth

Albertsons Companies; West New York (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Associate discounts

Health and retirement benefits

Paid time off

Job summary

Albertsons Companies is seeking a Front-End Manager in New Jersey to oversee front-end operations, ensure fast, friendly checkout service, and support store performance goals. You will lead and develop front-end associates, manage scheduling, and uphold cash handling and safety standards in a dynamic, customer-facing environment.

Ideal candidates bring strong customer service orientation, coaching skills, and the ability to analyze service metrics while maintaining a positive team atmosphere.

Qualifications

• Experience leading front-end operations in a retail environment.
• Strong customer service focus with team leadership abilities.
• Ability to train, coach, and develop front-end associates.

Responsibilities

• Oversee and coordinate all front-end operations with fast, friendly checkout service.
• Support customer service programs and respond to concerns promptly.
• Provide checkout support including register functions and customer assistance.
• Guide scheduling, service levels, and daily front-end operations.
• Maintain a clean, organized, and positive front-end environment.
• Manage cash handling, tills, counts, reconciliations, and refunds.

Skills

Customer service

Communication

Organization

Coaching

Job description

Albertsons Companies is seeking a Front-End Manager in New Jersey to oversee front-end operations, ensure fast, friendly checkout service, and support store performance goals. You will lead and develop front-end associates, manage scheduling, and uphold cash handling and safety standards in a dynamic, customer-facing environment.

Ideal candidates bring strong customer service orientation, coaching skills, and the ability to analyze service metrics while maintaining a positive team atmosphere.