Front End Manager: Lead Customer Experience & Ops

Cadient, LLC; Foxon (CT); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401k Savings Program

Flexible work schedules

Discount programs

Well-Being Programs

Paid opportunities to participate in:

Recognition Programs

Ongoing training and career prep

Medical, Prescription, Dental, Vision

Life insurance with optional coverage

Disability insurance

Job summary

ShopRite in East Haven, CT is seeking a Front End Manager to oversee all functions of the Front End Department and its associates, driving sales, profit, and customer experience under the guidance of the General Store Manager.

You will lead onboarding, training, and development of Associates, ensure safety and efficiency, and maintain presentation and price accuracy across front end operations. This role emphasizes leadership, integrity, and customer service excellence.

Qualifications

• Ability to read, write, speak English.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to perform basic computer functions.
• Ability to regularly lift 25 lbs., occasionally 60 lbs.
• Ability to interact with customers in a friendly and helpful way.
• Ability to engage and lead associates to achieve department goals.

Responsibilities

• Direct and supervise the Front End Department and its associates to meet department goals (sales, profit, customer experience, engagement).
• Ensure safety policies and proper equipment use; maintain a clean, safe work environment.
• Provide training, development plans, and feedback to associates; cross-train in other departments.
• Maintain product displays, pricing, stocking, and accessibility; ensure proper signing and rotation.
• Maintain staffing to meet sales and customer service needs; manage schedules and attendance.
• Uphold company policies; ensure excellent customer service and experience.

Skills

English literacy

Basic math

Physical stamina

Computer skills

Lifting 60 lbs

Customer interaction

Team leadership

Job description

ShopRite in East Haven, CT is seeking a Front End Manager to oversee all functions of the Front End Department and its associates, driving sales, profit, and customer experience under the guidance of the General Store Manager.

You will lead onboarding, training, and development of Associates, ensure safety and efficiency, and maintain presentation and price accuracy across front end operations. This role emphasizes leadership, integrity, and customer service excellence.