Front End Leader: Customer Experience & Store Ops

Cadient, LLC; West Long Branch (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Vision insurance

Dental insurance

Life insurance

Legal plan

Paid time off

Pension/401(k)

Job summary

ShopRite of West Long Branch in New Jersey is seeking a Front End Manager to lead the front end team, supervise associates, and ensure safety, friendliness, presentation, and efficiency. You will direct daily operations and monitor customer service in a fast-paced retail environment, reporting to the General Store Manager.

The role requires strong English communication, basic math, and the ability to lift up to 60 lbs.

Qualifications

• Minimum required qualifications include reading, writing, speaking English; basic math ability; ability to stand/walk for shifts; basic computer use; ability to lift 25 lbs regularly and up to 60 lbs occasionally; ability to work with products and in varying temperatures; ability to interact with customers and work cooperatively with others; ability to lead associates to achieve department goals.

Responsibilities

• Direct and supervise all Front End Department functions to achieve sales, profit, customer experience, and associate engagement goals.
• Greet customers, provide courteous service, and promote charitable promotions.
• Onboard and train new department associates; provide ongoing coaching and feedback.
• Ensure safety, presentation, and efficiency across front end operations.
• Maintain staffing, pricing accuracy, inventory control, and compliance with policies.

Skills

English fluency

Basic math

Stand/Walk

Computer skills

Lifting 25–60 lb

Customer service

Team leadership

Job description

ShopRite of West Long Branch in New Jersey is seeking a Front End Manager to lead the front end team, supervise associates, and ensure safety, friendliness, presentation, and efficiency. You will direct daily operations and monitor customer service in a fast-paced retail environment, reporting to the General Store Manager.

The role requires strong English communication, basic math, and the ability to lift up to 60 lbs.