Front End Manager: Customer Experience Leader

Cadient, LLC; Neptune City (NJ); On-site; USD 21,000 - 29,000; Full time

Job summary

ShopRite is seeking a Front End Manager for the Neptune, NJ location. You will oversee the Front End Department, supervise Associates, and drive customer experience, efficiency, and department performance.

This role emphasizes safety, friendliness, presentation, and operational excellence in a fast-paced retail environment. The position requires strong leadership, the ability to train and coach staff, and the capacity to work a full-time schedule, including potential overtime, while maintaining

Qualifications

• Read, write, speak English proficiently.
• Basic math skills.
• Ability to stand/walk for long shifts.
• Ability to operate basic computer functions.
• Able to lift up to 60 lbs.
• Customer service oriented.
• Ability to lead and motivate Associates.

Responsibilities

• Direct and supervise the Front End Department and its Associates.
• Lead Associates to achieve department goals and engage customers.
• Maintain safety, cleanliness, and presentation standards in the department.
• Provide courteous service and handle customer inquiries effectively.
• Monitor pricing, labeling, stocking, and display standards.

Skills

Reading & writing

Basic math

Stand/walk

Basic computer functions

Lifting up to 60 lbs

Customer service

Team leadership

Job description

ShopRite is seeking a Front End Manager for the Neptune, NJ location. You will oversee the Front End Department, supervise Associates, and drive customer experience, efficiency, and department performance.

This role emphasizes safety, friendliness, presentation, and operational excellence in a fast-paced retail environment. The position requires strong leadership, the ability to train and coach staff, and the capacity to work a full-time schedule, including potential overtime, while maintaining