Front End Manager - Customer Experience Leader

Safeway; Everett (WA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO/Vacation pay

Paid holidays

Bereavement pay

401k retirement plan

Job summary

Safeway in Everett, WA is seeking a Front End Manager Assistant to support daily front-end operations, supervise checkers and courtesy clerks, and help oversee cash office duties. You will assist with scheduling, training, and maintaining safety and service standards while ensuring a fast, friendly checkout experience.

Responsibilities include leading front-end teams, monitoring service levels, handling cash and refunds, and implementing customer service initiatives.

Qualifications

• Strong leadership and communication skills.
• Ability to supervise front-end staff and maintain service standards.
• Experience with interviewing and training front-end employees.

Responsibilities

• Lead and supervise front-end staff (checkers, courtesy clerks, office/bookkeepers).
• Oversee cash handling, registers, and daily cash office duties.
• Ensure fast, friendly checkout and customer service excellence.
• Monitor service levels and front-end operations, safety and cleanliness.

Skills

Leadership

Communication

Team management

Customer service

Safety awareness

Interviewing

Tools

POS systems

Cash handling equipment

Job description

Safeway in Everett, WA is seeking a Front End Manager Assistant to support daily front-end operations, supervise checkers and courtesy clerks, and help oversee cash office duties. You will assist with scheduling, training, and maintaining safety and service standards while ensuring a fast, friendly checkout experience.

Responsibilities include leading front-end teams, monitoring service levels, handling cash and refunds, and implementing customer service initiatives.