Front-End Loss Prevention & Customer Experience Associate

Burlington; Christiana Village (DE); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off & holidays

Job summary

Burlington Stores, Inc. is hiring a Shortage Control Associate to help maintain a secure shopping environment and deliver outstanding customer service. You will monitor entrances, greet customers, and deter theft, while partnering with store leadership to report incidents.

The role requires 1+ years in customer service, retail, or loss prevention, the ability to stand for long periods, and a flexible schedule including nights, weekends, and holidays. Base pay starts at $15/hour.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations preferred.
• Ability to stand and walk for extended periods and monitor store environment.
• Willingness to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Maintain command presence at store entrances/exits and monitor high-risk areas.
• Greet every customer with a warm, loud, friendly greeting and eye contact.
• Identify theft opportunities, report incidents to Manager on Duty promptly.
• Conduct bag and package checks in alignment with safety standards.
• Assist in training associates on shortage reduction programs and processes.

Skills

Customer service

Leadership

Communication

Retail

Asset Protection

Loss Prevention

Job description

Burlington Stores, Inc. is hiring a Shortage Control Associate to help maintain a secure shopping environment and deliver outstanding customer service. You will monitor entrances, greet customers, and deter theft, while partnering with store leadership to report incidents.

The role requires 1+ years in customer service, retail, or loss prevention, the ability to stand for long periods, and a flexible schedule including nights, weekends, and holidays. Base pay starts at $15/hour.