Front End Customer Lead - Fast, Friendly Service

Food Lion; Burlington (NC); On-site; USD 16,531 - 22,041; Full time

Job summary

Food Lion in Burlington, NC is seeking a front-end associate to deliver fast, friendly service, greet customers by name when possible, and support the Customer Service Manager in maintaining store standards. The role includes accurate cash handling, efficient bagging, and assisting with To-Go orders when applicable.

The position emphasizes teamwork, proper cash procedures, and customer-first service to ensure a positive shopping experience for all customers.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions.
• Must meet minimum age requirements.
• "Must be able to meet the physical requirements of the position, with or without reasonable accommodations"

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use their name whenever possible.
• Unload customers' groceries from cart to belt and assist with bagging.
• Check prices quickly and accurately; follow cash handling procedures.
• Maintain neat front-end area and report any issues to supervisors.

Skills

Communication skills

Customer service

Multitasking ability

Cashier skills

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Burlington, NC is seeking a front-end associate to deliver fast, friendly service, greet customers by name when possible, and support the Customer Service Manager in maintaining store standards. The role includes accurate cash handling, efficient bagging, and assisting with To-Go orders when applicable.

The position emphasizes teamwork, proper cash procedures, and customer-first service to ensure a positive shopping experience for all customers.