Front-End Leader: Customer Experience & Store Ops

The Kroger Co.; Greeley (CO); On-site; USD 26,000 - 42,000; Full time

Job summary

The Kroger Co. is seeking a Front-end Associate in Greeley, CO, to deliver exceptional customer service and maintain a safe, clean store environment.

You will support department managers in achieving sales and profit goals and ensure adherence to quality standards and safety guidelines. You will assist with daily Front-end operations, schedule staff, monitor budgets, and help implement department action plans while upholding Kroger’s core values of respect, honesty, integrity, diversity,

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Retail or Customer Service experience.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Know products well and respond to questions with helpful suggestions.
• Monitor supply expenses and assist with budget-related tasks.
• Help manage cash handling, sales records, and cash items for the store.
• Schedule Front-end associates to ensure department coverage.
• Assist in budget preparation, P&L reviews, and actioning financial reports.
• Support development and execution of department action plans to achieve results.
• Collaborate with Front-end staff and promote teamwork.

Skills

Stress management

Communication skills

Basic math

Retail or Customer Service experience

Education

High school diploma or equivalent

Management experience

Job description

The Kroger Co. is seeking a Front-end Associate in Greeley, CO, to deliver exceptional customer service and maintain a safe, clean store environment.

You will support department managers in achieving sales and profit goals and ensure adherence to quality standards and safety guidelines. You will assist with daily Front-end operations, schedule staff, monitor budgets, and help implement department action plans while upholding Kroger’s core values of respect, honesty, integrity, diversity,