Front-End & Relief Dept Lead — Service & Growth

The Kroger Co.; Caldwell (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Discounts on purchases

Tuition reimbursement

Career growth opportunities

Job summary

The Kroger Co. is seeking a customer-focused team member to assist with department management and deliver excellent service in Caldwell, Idaho. You will support cashiers, uphold safety and policy standards, and help maintain a welcoming store environment.

Responsibilities include coaching, scheduling oversight, handling customer concerns, and ensuring smooth Cashier operations. The role offers growth opportunities within a leading grocery retailer.

Qualifications

• High school diploma or GED plus 6 months cashier experience and 1–2 years related retail experience.
• Minimum 18 years of age (19 in Idaho).
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends regularly.
• Ability to travel independently on rare basis.
• Maintain confidentiality; accuracy and attention to detail.
• Ability to organize and prioritize tasks.

Responsibilities

• Deliver and encourage associates to deliver excellent customer service.
• Assist with department management and ensure fast, friendly checkout service.
• Provide peer coaching for cashiers.
• Maintain compliance with policies, shrink control, and labor agreements.
• Respond to customer situations and perform cashier duties when needed.
• Monitor schedules and the 15-minute chart.
• Promote company initiatives and handle customer feedback.

Skills

Cashier experience

Retail experience

Weekend availability

Attention to detail

Valid driver license

CPR/First aid certification

Education

High school diploma or GED

Job description

The Kroger Co. is seeking a customer-focused team member to assist with department management and deliver excellent service in Caldwell, Idaho. You will support cashiers, uphold safety and policy standards, and help maintain a welcoming store environment.

Responsibilities include coaching, scheduling oversight, handling customer concerns, and ensuring smooth Cashier operations. The role offers growth opportunities within a leading grocery retailer.