Front End Lead: Elevate Customer Experience & Team Coaching

The TJX Companies, Inc.; Raleigh (NC); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Associate discount

401(k)

Healthcare benefits

Paid holidays

Job summary

The TJX Companies, Inc. is seeking an enthusiastic retail associate in Raleigh, NC. You will promote a highly satisfactory customer experience, assist with frontline operations, and support team members across store areas.

The role requires flexibility to work evenings and weekends and the ability to lift merchandise as needed. Join a Fortune 100 off-price retailer offering opportunities to learn, grow, and contribute to a dynamic team.

Qualifications

• High School graduate or equivalent preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to lift heavy merchandise with/without reasonable accommodations.
• Able to train and provide direction to others.
• Experience as a coordinator or previous retail/supervisory experience preferred.

Responsibilities

• Promotes a "Highly Satisfied" customer experience
• Drives customer loyalty through programs and initiatives
• Addresses customer concerns and issues promptly
• Trains and mentors all Associates on Policies and Procedures
• Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
• Maintains cleanliness, recovery, and organizational standards throughout the frontline

Skills

Customer service

Teamwork

Interpersonal skills

Flexibility

Education

High School diploma or equivalent

Tools

Cash register

Job description

The TJX Companies, Inc. is seeking an enthusiastic retail associate in Raleigh, NC. You will promote a highly satisfactory customer experience, assist with frontline operations, and support team members across store areas.

The role requires flexibility to work evenings and weekends and the ability to lift merchandise as needed. Join a Fortune 100 off-price retailer offering opportunities to learn, grow, and contribute to a dynamic team.