Front-End Lead: Elevate Customer Experience & Sales

Kroger; Milford Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Milford Charter Township, MI is hiring a Front-End Associate to deliver exceptional customer service, maintain a safe, clean store environment, and assist the department manager in achieving sales and profit goals. You will supervise front-end duties and support daily operations to meet targets while upholding safety and quality standards.

This role emphasizes teamwork, strong communication, and the ability to thrive in a fast-paced setting, with a focus on respect, integrity, and

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail or Customer Service experience.
• Desire for growth with leadership responsibilities.
• Bilingual abilities may be beneficial.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome and appreciated.
• Respond to product questions and make recommendations.
• Assist with monitoring cash control and store financial records.
• Schedule Front-end associates to ensure adequate coverage.
• Assist in budgeting, profit and loss reviews, and action plans.

Skills

Stress management

Communication

Math skills

Retail experience

Management experience

Second language

Education

High school diploma or equivalent

Job description

Kroger in Milford Charter Township, MI is hiring a Front-End Associate to deliver exceptional customer service, maintain a safe, clean store environment, and assist the department manager in achieving sales and profit goals. You will supervise front-end duties and support daily operations to meet targets while upholding safety and quality standards.

This role emphasizes teamwork, strong communication, and the ability to thrive in a fast-paced setting, with a focus on respect, integrity, and