Front-End Lead: Elevate Customer Experience & Sales

Kroger; Warren (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

Kroger in Warren, MI is seeking a Front-end Supervisor to create an outstanding customer experience and maintain a safe, clean environment. You will support the department manager in achieving sales and profit goals and oversee front-end activities to ensure efficient operations.

You will lead scheduling, assist with budgets and labor planning, and uphold safety and quality standards while promoting teamwork and a positive attitude across the store.

Qualifications

• Minimum: ability to handle stressful situations.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction).
• Retail or customer service experience required.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued.
• Gain knowledge of products and respond to questions with recommendations.
• Monitor and control supply expenses for the department.
• Assist with cash control, sales records, and store cash items.
• Manage scheduling to provide adequate department coverage.
• Assist in budgeting, P&L reviews and action on financial reports.
• Help develop and implement department action plans and promote teamwork.

Skills

Stress management

Communication skills

Basic math

Retail experience

Education

High school diploma or equivalent

Job description

Kroger in Warren, MI is seeking a Front-end Supervisor to create an outstanding customer experience and maintain a safe, clean environment. You will support the department manager in achieving sales and profit goals and oversee front-end activities to ensure efficient operations.

You will lead scheduling, assist with budgets and labor planning, and uphold safety and quality standards while promoting teamwork and a positive attitude across the store.