Front End Lead & Customer Experience Coach

The TJX Companies, Inc.; Paducah (KY); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discounts

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. - Sierra Store 0180 in Paducah, KY is seeking a Key Carrier who extends the Coordinator role and often acts as a leader in store operations.

Open availability, including nights and weekends, is required to effectively support customer service and store needs. Key Carriers model exceptional service, coach Associates, and ensure adherence to procedures while maintaining a positive shopping experience.

Qualifications

• Flexible schedule including nights and weekends.
• Team player with peers and supervisors.
• 1 year retail, 6 months leadership experience.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures opening/closing procedures are executed according to company guidelines.
• Communicates priorities and provides progress updates to management and Associates.
• Provides coaching to Associates and supports training needs.

Skills

Flexible schedule

Team player

Communication

Leadership ability

Problem solving

Coaching

Multi-tasking

Attention to detail

Retail experience

Tools

Company software knowledge

Job description

The TJX Companies, Inc. - Sierra Store 0180 in Paducah, KY is seeking a Key Carrier who extends the Coordinator role and often acts as a leader in store operations.

Open availability, including nights and weekends, is required to effectively support customer service and store needs. Key Carriers model exceptional service, coach Associates, and ensure adherence to procedures while maintaining a positive shopping experience.