Store Lead - Customer Experience & Team Coach

National Black MBA Association; Glen Mills (Delaware County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan contribution

Medical/dental/vision insurance

Job summary

TJX Companies is looking for a Key Carrier to support leadership in our store. The role alternates with Coordinator duties, requiring open availability including nights and weekends. You will model exceptional customer service and help maintain all aspects of store operations.

Responsibilities include coaching Associates, ensuring policy adherence, managing coverage, and communicating with leadership to set priorities and improve performance.

Qualifications

• 1 year retail experience preferred.
• 6 months leadership experience preferred.

Responsibilities

• Owns and guides customer service, ensuring a positive experience.
• Acts as Manager on Duty following company policy.
• Coaches and coordinates Associates to meet store priorities.
• Maintains store procedures and safety standards.
• Communicates priorities clearly to management and staff.

Skills

Team player

Problem solving

Communication

Multi-tasking

Leadership experience

Job description

TJX Companies is looking for a Key Carrier to support leadership in our store. The role alternates with Coordinator duties, requiring open availability including nights and weekends. You will model exceptional customer service and help maintain all aspects of store operations.

Responsibilities include coaching Associates, ensuring policy adherence, managing coverage, and communicating with leadership to set priorities and improve performance.