Front End Lead Coordinator, Luxury Salon and Guest Experience

Keema Salon; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Job summary

Keema Salon in Burr Ridge, IL, a luxury L’ANZA Healing Center, is seeking a Front End Lead Coordinator to join our high-performing team. You will lead the front desk, partner with the Salon Manager to ensure smooth daily operations, and drive guest satisfaction.

This role requires strong leadership, sales experience, and tech-savvy with Excel and scheduling software. Evening and Saturday availability is desirable in our fast-paced, beauty-focused environment.

Qualifications

• Experience as a front desk lead, salon coordinator, or shift supervisor in the beauty industry.
• Sales experience a must.
• Excellent customer service and communication skills.
• Organized and tech-savvy (Excel + scheduling software).
• Familiar with beauty trends and social media.
• Detail-oriented with leadership potential.
• Available to work some evenings and Saturdays.
• Bonus: Cosmetology license or beauty retail experience.

Responsibilities

• Oversee front desk operations and support salon management.
• Deliver exceptional customer service and build relationships with guests.
• Train and support front desk team members.
• Manage retail inventory: intake, counts, display, and ordering.
• Monitor and apply additional charges using Phorest salon software.
• Recommend products and services to boost retail sales.
• Assist with salon promotions, seasonal offers, and client retention efforts.
• Collect guest feedback and ensure satisfaction.

Skills

Front desk lead

Salon coordinator

Shift supervisor

Sales experience

Customer service

Organized

Tech-savvy

Beauty trends

Social media

Leadership

Evenings & Saturdays availability

Education

Cosmetology license

Tools

Excel

Scheduling software

Job description

Keema Salon in Burr Ridge, IL, a luxury L’ANZA Healing Center, is seeking a Front End Lead Coordinator to join our high-performing team. You will lead the front desk, partner with the Salon Manager to ensure smooth daily operations, and drive guest satisfaction.

This role requires strong leadership, sales experience, and tech-savvy with Excel and scheduling software. Evening and Saturday availability is desirable in our fast-paced, beauty-focused environment.