A leading home improvement retailer is seeking a Connected Customer Supervisor to manage a dynamic team of customer service associates. Responsibilities include overseeing cashiering processes, inventory management, and ensuring an exceptional shopping experience. Candidates should have supervisory experience in customer service and strong computer skills. This role offers competitive benefits including 401k, bonus opportunities, and a supportive working environment.
Qualifications
Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience.
Must have 2 years of computer experience in a work environment.
Responsibilities
Direct all Customer Service Associates related to the front end and inventory accuracy.
Lead inventory management and accuracy throughout the store.
Assist customers with product selection and answer questions.
Monitor incoming and outgoing trucks logs.
Skills
Customer service leadership
Inventory management
Communication
Problem-solving
Education
High school diploma and/or GED
Tools
Computer systems
Job description
A leading home improvement retailer is seeking a Connected Customer Supervisor to manage a dynamic team of customer service associates. Responsibilities include overseeing cashiering processes, inventory management, and ensuring an exceptional shopping experience. Candidates should have supervisory experience in customer service and strong computer skills. This role offers competitive benefits including 401k, bonus opportunities, and a supportive working environment.