A leading home improvement retailer in Venice, Florida is seeking a Connected Customer Supervisor to manage the customer service team and oversee inventory processes, ensuring exceptional customer experiences. This role requires strong leadership skills and a thorough understanding of customer service operations. Candidates should have at least one year of supervisory experience in customer service. Benefits include a 401k plan, bonus opportunities, and paid time off.
Qualifications
Minimum of 1 year of customer service/cashier supervisory experience.
At least 2 years of computer experience in a work environment.
Responsibilities
Direct Customer Service Associates and Connected Customer Specialists.
Ensure compliance with customer service standard operating procedures.
Lead inventory management and accuracy.
Assist customers with product selection.
Skills
Customer service
Supervisory skills
Inventory management
Team leadership
E-commerce support
Education
High school diploma and/or GED
Tools
Inventory tracking system
Computer systems
Job description
A leading home improvement retailer in Venice, Florida is seeking a Connected Customer Supervisor to manage the customer service team and oversee inventory processes, ensuring exceptional customer experiences. This role requires strong leadership skills and a thorough understanding of customer service operations. Candidates should have at least one year of supervisory experience in customer service. Benefits include a 401k plan, bonus opportunities, and paid time off.