Front End Guest Service & Cash Office Lead

W. Lee Flowers; Simpsonville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowes Foods in Simpsonville, SC is seeking a guest services supervisor to oversee the fastest and most pleasant checkout experience, upholding Guest Service Standards and handling cash, invoices, and related accounting tasks.

The role requires availability nights and weekends, with duties including processing beer/wine payments, supervising cashiers, and maintaining daily cash accuracy. Strong math, computer skills, and teamwork are essential.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.
• LI-RM3

Responsibilities

• Sales, Cash and Invoice Accounting: Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash Related Activities: Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.).
• Handle payroll check approval/cashing according to company policy.
• Ensure that an accurate daily cash count is completed.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Cash Office Security: Ensure the security of the cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.
• Cashier/Guest Service Clerk Performance Reports: Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Lifting 25 lbs

Reading skills

Front end ops

Supervision

Training

Communication

Age 18+

Stamina

Math skills

Computer skills

LI-RM3

Job description

Lowes Foods in Simpsonville, SC is seeking a guest services supervisor to oversee the fastest and most pleasant checkout experience, upholding Guest Service Standards and handling cash, invoices, and related accounting tasks.

The role requires availability nights and weekends, with duties including processing beer/wine payments, supervising cashiers, and maintaining daily cash accuracy. Strong math, computer skills, and teamwork are essential.