Front End Experience Specialist

Clark Associates; Orlando, Northern (FL, KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Clark Associates, Inc. in Orlando is seeking a Front End Associate for The Restaurant Store to deliver outstanding customer service, manage cashier duties, and assist customers at the front of the store.

You will ensure smooth checkout operations, handle accurate register transactions, support returns and memberships, answer in-store and phone inquiries, guide customers, and keep checkout lanes clean and organized as part of our sales and operations team.

Responsibilities

• Deliver friendly, efficient front-end customer service and ensure a smooth checkout experience
• Consistently achieve high levels of point-of-sale transactions on a daily basis
• Assist customers with accurate register transactions, including cash handling and membership verification, as well as loading purchases into customer vehicles
• Process customer returns and ensure items are restocked appropriately
• Expedite customer flow through checkout lanes to minimize wait times
• Serve as the first point of contact for incoming phone calls, providing prompt assistance or directing inquiries
• Guide customers within the store and answer questions about policies, memberships, pricing, and general inquiries
• Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of the location
• Refill and merchandise impulse products at the front end to support sales
• Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals

Skills

Customer service

Cash handling

POS transactions

Front-end assistance

Phone inquiries

Tools

Cash register

Job description

Clark Associates, Inc. in Orlando is seeking a Front End Associate for The Restaurant Store to deliver outstanding customer service, manage cashier duties, and assist customers at the front of the store.

You will ensure smooth checkout operations, handle accurate register transactions, support returns and memberships, answer in-store and phone inquiries, guide customers, and keep checkout lanes clean and organized as part of our sales and operations team.