Front-End Experience Lead

Kroger Family of Companies; Gilbert (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger Family of Companies in Gilbert, AZ is seeking a Front-End Supervisor to uphold an outstanding customer experience and a safe, clean store environment. The role supports the department manager in reaching sales and profit goals and oversees front-end operations.

Responsibilities include supervising front-end associates, scheduling staff, monitoring budgets and cash control, and ensuring compliance with food safety regulations.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Retail or Customer Service experience.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued.
• Supervise front-end associates and schedule staff for adequate coverage.
• Assist with budgeting, labor scheduling and financial reporting.
• Manage cash handling, sales records and cash items for the store.
• Support store management in achieving department goals.
• Ensure food safety standards and proper temperature logs are maintained.
• Foster teamwork and a positive attitude while upholding company values.

Skills

Customer service

Communication

Stress management

Retail experience

Education

High school diploma or equivalent

Job description

Kroger Family of Companies in Gilbert, AZ is seeking a Front-End Supervisor to uphold an outstanding customer experience and a safe, clean store environment. The role supports the department manager in reaching sales and profit goals and oversees front-end operations.

Responsibilities include supervising front-end associates, scheduling staff, monitoring budgets and cash control, and ensuring compliance with food safety regulations.