Front-End Dept Lead (Assistant) - Customer Experience

The Kroger Co.; Denver (CO); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

The Kroger Co. is seeking a Front-end supervisor to lead daily operations in the front-end department and deliver an outstanding customer experience. You will assist with scheduling, budgeting, and ensuring safety and quality standards across the department.

Ideal candidates have retail or customer service experience and strong communication skills, with the ability to work in a fast-paced environment and collaborate with store management to meet sales goals.

Competenze

• Handle stressful situations in a retail setting.
• Communicate clearly with customers and team members.
• Perform basic math for transactions and counts.
• Provide reliable retail or customer service experience.

Mansioni

• Promote trust and respect among associates.
• Create welcoming environment and assist customers with product questions.
• Learn and apply product knowledge to answer questions and suggest items.
• Help monitor department expenses and cash handling.
• Assist with scheduling and budget planning with store management.
• Support execution of department action plans and goals.
• Collaborate with front-end team to promote teamwork.

Conoscenze

Stress management

Effective communication

Basic math

Retail or customer service

Formazione

High school diploma or equivalent

Management experience

Second language

Descrizione del lavoro

The Kroger Co. is seeking a Front-end supervisor to lead daily operations in the front-end department and deliver an outstanding customer experience. You will assist with scheduling, budgeting, and ensuring safety and quality standards across the department.

Ideal candidates have retail or customer service experience and strong communication skills, with the ability to work in a fast-paced environment and collaborate with store management to meet sales goals.