Front-End Dept Leader & Customer Experience Coach

Kroger; Pueblo (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger in Pueblo, CO is seeking a Front-End Supervisor to execute exceptional customer service, maintain a safe, clean environment and assist in achieving department goals.

You will help direct and supervise front-end activities, manage scheduling, budgets, and labor planning, and ensure adherence to food safety and safety procedures while fostering teamwork and a positive store atmosphere.

Qualifications

• Must be able to handle stressful situations.
• Strong communication skills in customer interactions and with team members.
• Basic math skills for related tasks such as counting and balancing.
• Experience in retail or customer service environment preferred.

Responsibilities

• Assist department manager in reaching sales and profit goals for the Front-end department.
• Direct and supervise all functions, duties and activities for the Front-end department.
• Monitor quality assurance standards and food safety regulations.
• Manage scheduling of Front-end associates to ensure adequate department coverage.
• Assist with budgets, labor scheduling, and P&L reviews with store management.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Retail or Customer Service experience

Education

High school diploma or equivalent

Job description

Kroger in Pueblo, CO is seeking a Front-End Supervisor to execute exceptional customer service, maintain a safe, clean environment and assist in achieving department goals.

You will help direct and supervise front-end activities, manage scheduling, budgets, and labor planning, and ensure adherence to food safety and safety procedures while fostering teamwork and a positive store atmosphere.