Front-End Department Leader: Strategy & Service Excellence

Fry's Food and Drug; Maricopa (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling & financial tools

Associate discounts

Tuition reimbursement

Growth opportunities

Job summary

Fry's Food Stores in Arizona is seeking a Front-end Department Supervisor to lead staff, ensure customer service excellence, and maintain safe, clean conditions while driving sales and profitability. You will direct daily Front-end operations, manage scheduling, monitor budget and expenses, enforce food safety rules, and coach associates to deliver outstanding experiences.

The role requires strong communication, teamwork, and the ability to adapt to a busy store environment with growth

Qualifications

• Must be able to communicate effectively with customers and team members.
• Strong math skills for cash handling and reporting.
• Ability to stay calm and effective in busy store environments.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Collaborate with associates to achieve store goals.
• Create an inviting environment and assist customers with product questions.
• Monitor expenses and manage department budget and profitability.
• Schedule front-end staff to ensure proper coverage.
• Lead safety, food safety, and maintenance compliance.

Skills

Effective communication

Basic math

Handling stress

Retail / Customer service

Education

High school diploma or equivalent

Management experience

Second language

Job description

Fry's Food Stores in Arizona is seeking a Front-end Department Supervisor to lead staff, ensure customer service excellence, and maintain safe, clean conditions while driving sales and profitability. You will direct daily Front-end operations, manage scheduling, monitor budget and expenses, enforce food safety rules, and coach associates to deliver outstanding experiences.

The role requires strong communication, teamwork, and the ability to adapt to a busy store environment with growth