Front-End Department Lead - Elevate Customer Experience

Kroger Co.; Boise (ID); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger Co. is seeking a Front-end Supervisor in Boise, ID to lead the front-end team and ensure exceptional customer service. You will support management in daily operations, monitor cashiering, scheduling, and adherence to safety and store standards.

The role requires strong communication, stress management, and basic math skills gained from retail or customer service experience. High school diploma and leadership experience are preferred.

Qualifications

• Ability to handle stressful situations in a retail environment.
• Strong communication with customers and team members.
• Basic math skills for cash handling and reporting.
• Experience in retail or customer service roles.

Responsibilities

• Lead and supervise Front-end associates and daily operations.
• Assist in directing and supervising Front-end functions to meet department goals.
• Manage scheduling and staffing to ensure adequate department coverage.
• Assist in budgeting, profit and loss reviews, and financial reporting.

Skills

Ability to handle stressful situations

Communication skills

Basic math skills

Retail experience

Education

High school diploma or equivalent

Management experience

Second language

Job description

Kroger Co. is seeking a Front-end Supervisor in Boise, ID to lead the front-end team and ensure exceptional customer service. You will support management in daily operations, monitor cashiering, scheduling, and adherence to safety and store standards.

The role requires strong communication, stress management, and basic math skills gained from retail or customer service experience. High school diploma and leadership experience are preferred.