Front-End Department Lead: Customer Experience & Ops

Kroger Co.

Los Angeles (CA)

In loco

USD 27.000 - 41.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Kroger Co. is seeking a Front-end Leader in Los Angeles to create an outstanding customer experience and maintain a safe, clean store environment.

You will assist the Customer 1st Manager, supervise Front-end duties, and support daily operations to meet sales and profit goals. Responsibilities include welcoming customers, knowing products, managing scheduling, executing department action plans, and upholding safety and core values.

Competenze

High school diploma or equivalent required.
Management experience preferred.
Ability to handle stressful situations and maintain composure.
Effective communication with customers and team members.
Basic math skills for cash handling and transactions.
Experience in retail or customer service environment.

Mansioni

Create an environment where customers feel welcome and valued by answering product questions.
Maintain knowledge of products and assist with recommendations.
Monitor department expenses and assist with cash control and register transfers.
Schedule Front-end staff to ensure adequate department coverage.
Implement action plans to achieve department goals and promote teamwork.
Operate with honesty, integrity and safety in all interactions.
Follow food safety regulations and ensure adherence to Retailing standards.
Perform store walkthroughs and maintain in-stock conditions.