Front-End Department Lead - Customer Experience & Ops

Kroger; Bellevue (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Kroger in Bellevue, WA is seeking a Front-end Department Supervisor to deliver outstanding customer service, maintain a safe and clean environment, and support department goals. You will assist with budgeting, scheduling, and daily operations to ensure smooth store performance and customer satisfaction.

The role emphasizes teamwork, food safety compliance, and proactive problem-solving to create a welcoming store experience for every customer.

Qualifications

• Must be able to handle stressful situations.
• Excellent communication with customers and team members.
• Knowledge of basic math (counting, addition, subtraction).
• Retail or customer service experience required.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist department manager in reaching sales and profit goals.
• Supervise Front-end department duties and activities.
• Manage scheduling to ensure adequate department coverage.
• Assist in budgeting, P&L reviews and labor scheduling.
• Adhere to food safety regulations and ensure proper temperatures and logs.

Skills

Stress management

Effective communication

Basic math

Retail or customer service

Education

High school diploma

Job description

Kroger in Bellevue, WA is seeking a Front-end Department Supervisor to deliver outstanding customer service, maintain a safe and clean environment, and support department goals. You will assist with budgeting, scheduling, and daily operations to ensure smooth store performance and customer satisfaction.

The role emphasizes teamwork, food safety compliance, and proactive problem-solving to create a welcoming store experience for every customer.