Front-End Department Lead | Customer Experience

Fred Meyer; Happy Valley (OR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Employee discounts

Job summary

Fred Meyer is seeking a Front-end department support role to help create outstanding customer experiences and maintain a safe, clean shopping environment. You will assist in achieving department sales goals and supervise day-to-day front-end operations.

The role emphasizes delivering excellent customer service, adhering to safety standards, and supporting management with budgeting and staffing tasks. Prior retail or customer service experience is preferred for this position.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail or Customer Service experience.

Responsibilities

• Assist the department manager in reaching sales and profit goals for the Front-end department.
• Supervise and support front-end operations and staff.
• Ensure customer service standards are met and customers have a welcoming experience.
• Monitor quality assurance standards and adhere to safety guidelines.

Skills

Stress management

Effective communication

Basic math

Retail experience

Second language (optional)

Education

High school diploma or equivalent

Tools

Cash handling

Point-of-sale systems

Job description

Fred Meyer is seeking a Front-end department support role to help create outstanding customer experiences and maintain a safe, clean shopping environment. You will assist in achieving department sales goals and supervise day-to-day front-end operations.

The role emphasizes delivering excellent customer service, adhering to safety standards, and supporting management with budgeting and staffing tasks. Prior retail or customer service experience is preferred for this position.