Front End Customer Service Lead

Food Lion; Timberville (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Timberville, VA is hiring a Store Front End Associate to deliver fast, friendly service and keep the front end running smoothly. You will greet customers and perform cashier duties in line with store standards.

The role requires good communication, the ability to learn multiple tasks, physical stamina for standing and lifting, and strict adherence to cash handling and safety procedures.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure front end area is neat and clean and presentation is maintained
• Report any register malfunction to the Customer Service Manager or designate
• Adhere to all company guidelines, policies and standard practices
• Observe and correct unsafe conditions and notify QA of issues
• Perform all other duties as assigned

Skills

Customer service

Cashier

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Timberville, VA is hiring a Store Front End Associate to deliver fast, friendly service and keep the front end running smoothly. You will greet customers and perform cashier duties in line with store standards.

The role requires good communication, the ability to learn multiple tasks, physical stamina for standing and lifting, and strict adherence to cash handling and safety procedures.