Front End Lead: Customer Service & Checkout Pro

Food Lion; Timberville (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Timberville, VA is seeking a friendly Front End team member to deliver fast, accurate service and manage customer transactions with a smile. You will greet customers, assist with bagging and checkout, and uphold front-end standards.

Requirements include strong communication, willingness to learn multiple tasks, and the ability to handle cash and POS operations in a busy store environment. This role offers reliable hours and opportunity for growth.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Maintain alertness and call for assistance when needed to service customers per service standards.

Skills

Cashier

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Scanner

Job description

Food Lion in Timberville, VA is seeking a friendly Front End team member to deliver fast, accurate service and manage customer transactions with a smile. You will greet customers, assist with bagging and checkout, and uphold front-end standards.

Requirements include strong communication, willingness to learn multiple tasks, and the ability to handle cash and POS operations in a busy store environment. This role offers reliable hours and opportunity for growth.